Terms of service

TERMS OF SERVICE

Welcome to Costume Vault. By visiting our website, purchasing products, or otherwise using our services, you agree to these Terms of Service.

1. Products and Availability
Costume Vault offers limited-quantity apparel, costumes, accessories, and related merchandise. Product availability is not guaranteed until payment is successfully completed. We reserve the right to limit quantities, discontinue products, correct errors, or cancel orders where necessary.

2. Product Information
We make reasonable efforts to display product colors, details, sizing, materials, and included pieces accurately. Actual appearance may vary slightly due to lighting, photography, screen settings, manufacturing differences, or handmade/customized characteristics. Customers are responsible for reviewing product descriptions, photographs, sizing information, and order details before purchasing.

3. All Sales Final
All sales are final. We do not accept returns, exchanges, refunds, or cancellations after an order has been placed, except where otherwise required by applicable law or where Costume Vault determines that a verified fulfillment error or shipping-related issue requires a remedy.

Because many items are limited-quantity or one-of-one merchandise, replacements may not be available.

4. Pricing and Payment
Prices are listed in U.S. dollars unless otherwise stated. We reserve the right to correct pricing, description, or availability errors. Orders are not considered accepted until payment has been successfully processed and the order has been confirmed.

5. Shipping and Delivery
Customers are responsible for providing a complete and accurate shipping address. Costume Vault is not responsible for delays caused by carriers, weather, customs, incorrect addresses, failed delivery attempts, or circumstances outside our reasonable control.

Risk associated with shipment may pass in accordance with applicable law and carrier terms. Delivery dates are estimates and are not guaranteed.

6. Customer Responsibility and Use of Products
Customers are responsible for selecting appropriate sizes, styles, and products for their intended use. Apparel, costumes, accessories, and decorative items should be used responsibly and only for their intended purpose.

Customers assume responsibility for proper wear, use, care, storage, and handling of products after delivery.

7. Costume and Accessory Safety
Some costumes or accessories may contain straps, ties, embellishments, mesh, sequins, metal components, decorative pieces, or other materials that require reasonable care. Keep products away from open flames and other hazards unless specifically represented as suitable for such conditions.

Costume Vault does not represent that any product is protective equipment, safety equipment, or suitable for hazardous activities.

8. Intellectual Property
All website content, branding, graphics, photographs, written content, logos, and original materials belonging to Costume Vault may not be copied, reproduced, distributed, or commercially used without permission.

Any descriptive references used to communicate a general costume style, theme, genre, or inspiration do not imply sponsorship, endorsement, or affiliation with third-party trademark or copyright owners unless expressly stated.

9. Prohibited Use
You may not use this website or its products for unlawful purposes, fraud, abuse, infringement of intellectual property rights, interference with our systems, or any activity prohibited by applicable law.

10. Limitation of Liability
To the fullest extent permitted by applicable law, Costume Vault and its owners, employees, affiliates, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the use of this website, products, services, shipping, or transactions.

To the fullest extent permitted by law, any liability arising from a purchase shall not exceed the amount actually paid by the customer for the product giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

11. Disclaimer of Warranties
Except as required by applicable law, products and services are provided on an “as available” basis without warranties beyond those expressly stated by Costume Vault.

We do not guarantee uninterrupted website access, error-free operation, specific results, or that every product will be suitable for every individual use or preference.

12. Indemnification
To the extent permitted by law, you agree to indemnify and hold Costume Vault harmless from claims, losses, liabilities, costs, or expenses resulting from your unlawful use of the website, violation of these Terms, misuse of products, or infringement of another party’s rights.

13. Third-Party Services
Our store may use third-party platforms and services, including Shopify, payment processors, shipping carriers, and social media platforms. Costume Vault is not responsible for the independent acts, omissions, outages, or policies of those third parties.

14. Governing Law
These Terms will be governed by applicable laws in the jurisdiction where Costume Vault operates, without limiting any mandatory consumer protections that apply to the customer.

15. Changes to These Terms
We may update these Terms from time to time. Changes become effective when posted on the website. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

16. Contact
Questions about these Terms of Service may be submitted through the contact information provided on our website.